DENTAL OFFICE ADMINISTRATION
In-class programs are currently unavailable. See online options.
Courses offered on Monday & Tuesdays 10:00 am to 2:30 pm
Course load is considered full-time and provides over 400 hours of training with over 140 classroom hours with hands-on training and a work placement assistance practicum (80 hours total), which is required to receive a certificate. Approx. 80+ hours of Dentrix training hands-on. This course is considered an in-class full-time course (online and in-class).
We offer hands-on, current, advanced dental software training with Dentrix Software Systems. The student is involved in a Dentrix workshop.
High school Diploma or Post Secondary Diploma required to process registrations. If nonapplicable a Mature Student Test is required.
The course provides practical training from a dental professional with over 22 years' experience in all areas of the dental office.
Small, intimate classes are offered to allow years more one-on-one training and provide attention to each student's learning curve.
A Professional Resume Workshop and interview training are also included to help you to prepare for the interview process in the professional working world. A mock interview is completed in the final few weeks.
Course tuition is affordable, compared to other college administration courses.
CCDH offers more bonus features and hands-on relative practices with amazing job placement results for their students.
Special trainers, teaching assistants, and guest speakers are incorporated into our program to give the students current, relative, outstanding knowledge.
This professional course is taught by qualified, talented instructors geared at getting the students ready for the challenges and rewards of the dental field.
Certificate of training issued upon successful completion of the course and all its requirements.
Course Outline & Syllabus
Dental terminology, dental procedures, numbering systems, and different dentitions.
Tooth charting and universal charting symbols are both manual and electronic.
Insurance claims, both manual and electronic.
Treatment planning and pre-determination forms for insurance companies. General knowledge. For more in-depth training see our "Treatment Coordinator" program.
Insurance codes, insurance companies.
Legal concepts, privacy act, and dental office ethics.
Infection control and IPC protocols in sterile bay and operatories.
Inventory and dental office record management.
Office policy procedures and creating a dental office manual.
Patient record keeping, and appointment management for all practices.
Creating a balanced office schedule.
Accounts receivable and payable in a dental office.
Efficient reception desk skills and protocols to manage the front-end operations.
Effective patient rapport and learning excellent communication skills.
Verbal skills workshop and critical thinking scenarios to assist the students in using dental terminology with confidence.
Dealing with difficult patients and situation situations that occur in the dental office.
Hands-on dental software program workshops using Dentrix Software program.
Guidance in creating a professional resume as well as providing an interactive interview workshop.
Guest speakers and guest interviewer during the program.
Excellent trainers and small setting class environment.
The tuition fee is $4988.99 which is all-inclusive (tuition, exam fees).
Student must purchase their textbook for the course. The cost range is from $40 to -100 depending on the source.
A $135.00 admin/processing fee is required to register and secure your seat. This is non-refundable and non-transferal and expires in 30 days.
All fees paid by credit card are subject to a 3% processing fee. If payments are made through online banking are free.